Right of withdrawal for consumers

(A consumer is any physical person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity can be attributed to them)

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day,

  • The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and that the goods are delivered as a unit;
  • on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods, if you have ordered several goods within the framework of a uniform order and these are delivered separately;
  • on which you or a third party named by you, who is not the carrier, took or has taken possession of the last partial shipment or the last piece, if you have ordered goods which are delivered in several partial shipments or pieces;

To exercise your right of withdrawal, you must

Pure Flow Filtersysteme GmbH
Kirchenlamitzer Straße 97
D-95213 Münchberg
Phone: +49 9251 3081
Fax: +49 9251 3893
E-Mail: info@pureflow-filter.com

inform us by means of a clear statement (e.g. an e-mail, fax or letter sent by post) of your decision to withdraw from this contract. You can use the attached model of cancellation form, which is not mandatory.

In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for any additional costs resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the date on which we receive notification of your cancellation of this Agreement. Translated with www.DeepL.com/Translator (free version) For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period.

You bear the direct costs of returning the goods.

You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for testing the nature, properties and functioning of the goods.

Reasons for expiration, or exclusion

The right of withdrawal does not apply to contracts

  • for the supply of goods which are not prefabricated and for the production of non-standard products, selected and determined by the consumer or clearly tailored to the personal needs of the consumer
  • for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
  • for the supply of alcoholic beverages, the price of which was agreed when the contract was concluded but which can be supplied at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no control
  • for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts

The right of withdrawal expires prematurely for contracts

  • for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery
  • for the delivery of goods, if these have been mixed with other goods after delivery due to their nature;
  • for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery

Sample of cancellation form

(If you want to cancel the contract, please fill out this form and send it back)

– To
Pure Flow Filtersysteme GmbH
Kirchenlamitzer Straße 97
D-95213 Münchberg

I/we (*) hereby cancelthe contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

– Ordered on (*)/ received on (*)

– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for paper notification)